Shipping Policy
Domestic Shipping
We ship orders within the United States and internationally. Orders are processed and shipped within 1-2 business days after payment confirmation.
Shipping fees vary depending on the location and weight of the products.
International Shipping
International customers are responsible for ALL shipping costs including return shipping, duties, taxes, and any other applicable fees for delivery to the country. Customers in other countries can generally place orders on our website provided their country is supported by our shipping partners.
Shipping fees vary depending on the location and weight of the products.
Delivery Time
Delivery times are estimated and depend on the shipping carrier. We are not responsible for delays caused by shipping companies or unforeseen events.
AlphaNet Products LLC will not be liable for any damages arising from the use or inability to use this website.
Returns Policy
Eligibility for Returns
Products may be returned within 30 days of receipt for a refund or exchange. Items must be unused and in their original packaging.
Sale items are non-refundable.
Return Process
To initiate a return, contact us at info@AlphaNetProducts.com with your order number. We will provide instructions for returning the product.
Customers are responsible for return shipping fees unless the product was damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment.